Ambitious, up-and-coming reporter Nina Dunham interviews an underage video chat-room stripper named Kyle. Kyle, a runaway, works for a man named Harvey in a “house” with other chat-room strippers. However, after the interview achieves some prominence, the FBI demands that she reveal the address of the house so that they can shut down the operation. Since she has paid Kyle in order to make initial contact, she may have broken the law. As a result, police and her employer also put pressure on her to cooperate. Nina wants to save him from the business, yet fears losing his trust in the process. Kyle reluctantly gives her the address, but Harvey is tipped off and the entire household flees. Nina follows them to a motel where they’re staying and asks Kyle to leave with her. Kyle is willing to do so at first, but when Nina is hesitant to guarantee him safe haven in her home, he refuses. Harvey watches them argue, then slaps Nina. The entire group of chat-room strippers leave and Nina drives away in tears.
Two boys, Jason and his friend Frye, impersonate a girl named “Jessica Rhony” on Facebook Messenger and convince teenager Ben (the son of Rich, a lawyer for the TV station where Nina works) to send a nude picture of himself. The boys distribute it to classmates and the picture circulates to nearly everyone in their grade. Ben is so embarrassed by this cyber bullying that he attempts suicide by hanging himself and ends up in a coma. Rich doggedly searches Ben’s social media, looking for answers, and begins chatting with “Jessica”. Rich visits Ben in the hospital, where he meets Jason, who falsely calls himself Mike. Jason’s father (who is actually named Mike) discovers what Jason and Frye have been doing and is furious. However, he protects his son by erasing the evidence on Frye’s iPad. Later, Rich discovers the identity of “Jessica” and angrily goes to Mike’s house, which results in a physical altercation. Jason tries to intervene and Rich hits him with a hockey stick. The fight ends when Mike hits Rich, who falls to the ground.
A young married couple, Derek and Cindy, are still devastated due to a tragedy that occurred two years earlier: the death of their only son of SIDS. Cindy cannot stop mourning, and Derek cannot talk about their loss or deal with his feelings. One day, the couple finds their identities have been stolen online. They hire private detective Mike (Jason’s father) to find the thief; after discovering that Cindy has been regularly chatting on a support group website, Mike determines who the identity thief is. Cindy and Derek go after the suspect, Stephen Schumacher, following him and even breaking into his home for evidence. Just before Derek plans to confront him at his front door, Mike calls to tell him that Schumacher is not their man, and that Schumacher too was a victim of the thief. Schumacher, who has noticed Cindy and Derek stalking him, confronts them in their car with a rifle; however, Derek, a former Marine, disarms him and forces him back into his house. Cindy is able to coax the gun away by explaining that Schumacher has been comforting her online.
The film ends without any of the stories being resolved, yet all of the characters have stopped “disconnecting” and grown closer to the ones they love.